LUMISCALE SUPPORT
Technical Support
Confidence in every exposure.
Help with metering, film rolls, and development. Tell us about an issue using the form below.
Camera preview unavailable?
Allow LumiScale to access the camera in iOS Settings → Privacy & Security → Camera, then reopen the App.
How do I calibrate metering?
Under stable, even lighting, compare the same subject with a reliable light meter and adjust the calibration value. High contrast, reflections, or flickering light can affect readings.
Why is LiDAR unavailable?
Distance measurement requires a device with a LiDAR scanner and camera permission. Other devices can still use basic metering.
Online films or development processes will not load?
Check your connection and retry. The online catalog is served by Supabase; saved local data remains on your device. Development parameters are references; check the film and chemical manufacturers’ instructions.
Where are photos and records saved?
They are stored locally within the App. Deleting records or uninstalling the App may remove associated data. Keep a copy of anything you need.
Contact the developer
[email protected]Submit an issue
Specific details help us investigate. Fields marked * are required.